Preservation of our clients’ privacy is very important at James Barclay Pty Ltd. We make all efforts to protect your privacy in relation to your personal information and confirm that all information submitted by our clients will be processed in accordance with the appropriate state and federal regulations.

The information collected throughout our interactions will only be used for lawful purposes which directly relate to the primary function of providing architectural services. James Barclay Pty Ltd will not collect any more information than is necessary for it fulfil these functions. 

James Barclay Pty Ltd retains the personal information of clients only for as long as required to fulfil the purposes for which it was collected, or for as long as otherwise required or permitted by applicable laws. In accordance with the NSW Architects Code of Conduct 2017, this information will be retained for a period of 6 years after the completion of all architectural services, after which point personal data will be destroyed or returned to the client.

Please note that James Barclay Pty Ltd does not have any responsibility for the privacy policies or practices of third-party service providers. 

Personal Information:

James Barclay Pty Ltd will not disclose your personal information to anyone without your consent, unless legally required to do so. Your personal information relates to you personally and includes any information or opinion made about you. Personal information is information that identifies you, some examples include:

• a written record which may include your name, address, & other details about you
• electronic records, photographs, images, video or audio footage

We may publish some of your personal information when dealing with third parties, including:

• Your name (unless you state that you want your name withheld)
• Your address

We may forward this information to third parties including public authorities, Government agencies, local government, or to secondary consultants. 

Email Management:

If you email James Barclay Pty Ltd, we will only retain and use your e-mail address for the purpose for which you have provided it. It will not be added to a mailing list without your consent.

We operate in accordance with the Spam ACT 2003  and will not send unsolicited electronic messages unless they are permitted by the ACT. If you wish to stop receiving our emails, you can unsubscribe by making contact using the following contact information.

Right of access to amend your personal information:

Under the PPIP Act you have the right to access your personal information held by James Barclay Pty Ltd without excessive delay or expense. You also have the right to have your personal information corrected in certain circumstances (e.g., if it is incorrect), Should you wish to access or correct your personal information please make contact with mail@jamesbarclay.com.au

Photography:

We regularly photograph our projects and activities as a practice, and many of these photographs will include members of the public. We use our photos on various platforms including our website, social media and print publications. We share photos with the press, where they may appear in print or online publications and on social media. We also share photos with clients and third parties, such as suppliers, for use in their own marketing.

We store our photography indefinitely. If you would like us to remove a photograph of you that we hold, please contact us using the details below.

Complaints:

If you feel there has been a breach of your privacy under the PPIP Act, you have the right to make a complaint using the following contact information.

Contact:

If you have any questions about the application of the practices privacy policy, please contact:

James Barclay Pty Ltd
mail@jamesbarclay.com.au
+61 493 379 768
PO Box 801, Marrickville NSW 1475